I usually don’t offer advice. At least, I don’t offer it for free. I’ve written a few blogs and may even claim that a few of them are useful. However, if you’re in the position where you’ve been stuck with deciding what to purchase in the area of mobile computing carts or permanently fixed computers, in a hospital or healthcare setting, read this:
First, don’t believe anything you hear. We had a competitor who offered ten year warranties on their batteries. Many facilities ordered the mobile carts bolstered by this hefty parachute. I asked people to research the company because they were openly looking for a buyer. But potential customers responded with that same old worn out classic, “It won’t happen to me.”
Unfortunately, the company was sold and the new owner has no responsibility for warranty claims. So that ten year battery that you purchased better last for ten years if that’s what you budgeted, otherwise you’ll be out $1000 one or two times over the hoped for warranty period. Why does this happen to people? Because they want to believe outrageous claims.
I had a hospital invite me to a cart competition at their facility and when I got there they told me they were buying from a competitor. “Why?”, I asked. Because they have replaceable batteries that will last for ten hours. When I pointed out that the battery had 180 watt hours of usable power and their equipment was running at about 75 watts per hour, that meant they would get about 2 1/4 hours of run time, they didn’t believe me.
You might laugh and ask how something like that could have happened. One reason is that they were dealing with a handsome salesman with a large family in a nice suit from Macy’s. How could someone like that lie? When I checked in later and found they were getting about two hours of run time and it took nearly six hours to recharge batteries, so much so that they had to order more batteries to keep up with the need, I wasn’t surprised. In addition, they told me a battery had exploded emitting black smoke and necessitating the evacuation of a pediatric unit.
How can you avoid these types of disasters? Believe me, that’s how. I get the story wrong infrequently and, when I do, my colleague Jim Boyd our founder and Vice President of Technology lets me know that I’m misleading our potential customers. That’s why customers who purchase equipment from me are, for the most part, satisfied. I hate to brag but I have a wealth of knowledge, I’m intelligent and can work through complex problems, and I like to take my customers to lunch.
Let’s face it, there has been an abundance of purchasing of EPIC Electronic Health Record applications over the last seven years. EPIC has a strong influence over it’s customers and the results have been positive for intransient information departments who battle with nursing over time and budget. However, EPIC has pushed hospitals towards installing in-room computers. This is the result of their application not working as well in a wireless environment.
Lately, I’ve found in some pockets of the country that EPIC consultants have made a complete turn around on computers. Though an in-room computer is not necessarily a bad idea, it has some drawbacks. I’ve spoken to many hospital executives who boast they are building new towers with the latest technology, including in room computers. That requires an information and power drop in some part of the room. It also makes the “brand new” hospital obsolete the day it opens.
Technology is changing and it doesn’t make much sense to anchor your state-of-the-art facility to today’s technology. It looks bad in rooms and future changes are difficult or impossible to make. I know, I used to work in the abandoned OR of an Ohio hospital. So much of what the hospital had built was fixed and unchangeable that a new OR had to be built a dozen years after the first opened. If you’re planning a building, consider modular. It works for almost all parts of the hospital, just ask our close associates at Logiquip who have the right modular build outs for your new hospital facility.
Let’s get back to mobile computing carts and what you should look for if replacing or buying new in 2016. But first, a final sidetrack. I’ve found some great complementary technologies to my business. I’m always asked about EHRs, Predictive Analytics, Social Media, Clinical Data Support, and EPIC augmentation. I didn’t know much about these key questions so I went out and got educated this year. In this way, I can act as an impartial resource for IT executives who are not currently in the market for my product. Typically, I’ll get a question like this, “What do you think of a cloud based EHR for my physicians group?” Now I have an answer, “Unless you have another $30 million to cash in with EPIC, it’s a solid idea.”
Mobile cart purchasing has changed. Depending on your last purchase, you might find quite a difference in a number of areas. One,in particular, is battery life and robust performance. We developed and sell a unique power system for mobile carts called FMCPT.
FMCPT is changing the way users think of mobile computing. The reason is that long-running batteries can be swapped for charged batteries or replenished by plugging into a standard wall outlet. In this way, user’s workflow is not impeded by the need to accommodate the power on their mobile cart. Combined with the compact frame of our mobile computing cart, which can be fitted out for medical distribution, FMCPT makes using mobile carts simple for users. What a relief.
We have two terrific business partners, in our segment, who also offer FMCPT on their mobile carts. Please contact me at email@example.com to get a full list of mobile carts with FMCPT availability.
Questions? Does it have a warranty? It has a five year replacement warranty on the FMCPT battery. We use a safe LiFEPO4 technology that has been certified in the United States, Canada, and for export sales.
Does it have a long run time? Exceptionally long. Our single battery has 330 watt hours of usable power. That means that the hospital above could have run their equipment for 4 1/2 hours before needing to swap the battery. The good option we offer is a two battery system. This doubles the run time and automatically switches over to the charged battery while the depleted one is being replaced.
OK, how long does it take to charge? Jim Boyd has authorized me to tell you that the battery will charge in about three hours. Batteries, like this one, charge very quickly to about 75% and then “trickle charge” the remainder of the way. My customers tell me the battery is fully charged after only one and a half hours. That is because most of the battery is charged but, for purposes of full disclosure, it is not charged all the way. Still, if you’re going to swap, you only need one battery on the cart and one charging – even with a heavy load like the hospital used above. Some of our hospitals are using more intelligent technology and get 8-10 hours run time from the battery. Suffice it to say, our battery life is significant.
So where can you find out more information about FMCPT and Scott-Clark mobile computing carts?
Inquire directly with me at firstname.lastname@example.org or
Call me at 610.757.8801 (even if it’s just for lunch!)
Here are some great technology options that I’ve researched, vetted, and commonly refer:
If you’re a nurse looking for an advanced degree, please have a look at the MBA program from American Sentinel. I’m on the adjunct faculty and can recommend the course highly. The advantage is that you’re experience is taken into consideration. It’s project based for working nurses. You’ll like it. Have a look here:
Bruce Bennett is Vice President of Sales for Scott-Clark Medical. Bruce has twenty nine years of experience in health care from the provider side as well as in technology sales. Bruce has been with Scott-Clark from it’s inception in 2010 and in this segment of the industry since 2002. Experience and knowledge of the industry, combined with intelligent technology, sets Scott-Clark’s team apart.
Call today for a free quote at 512-756-7300 or visit our website at www.scott-clark.com.